Get in touch
Want to get in touch? We’d love to hear from you. Our business hours are:
Monday to Friday 10:00am – 6:00pm (PST)
Want to get in touch? We’d love to hear from you. Our business hours are:
Monday to Friday 10:00am – 6:00pm (PST)
Let’s Chat!
Monday – Friday: 10am-6pm PST
Ordering Requirements:
We can edit or cancel an order as long as it has not been shipped. Please contact [email protected] for assistance.
The only payment method we accept is Interac E-transfer. When we have received your payment the order will be shipped within 1 business day.
For information on sending an Interac E-transfer, please contact your bank or visit: http://www.interac.ca/en/interac-e-transfer-consumer.html
Yes, all products will be charged GST/HST. The tax amounts will vary depending on provincial rates.
We charge $25 flat rate for Canada Post Xpresspost delivery and we offer FREE shipping on orders of $99+.
Your order will be packaged and shipped within 24 hours after payment is received.
Delivery times vary depending on your location in Canada. All items are sent via Canada Post Xpresspost and your package is generally expected to arrive in 1-3 business days. An additional 1-2 business days may be required for rural locations.
** Canada Post may experience delays on Statutory Holiday, Holiday Seasons and when experiencing extreme weather conditions **
We ship safely and discreetly. Your orders are sealed in scent proof boxes to keep the order as discreet as possible.
If you’re tracking your package on Canada Post’s website and it has not been updated, it may be due to the following reasons:
There are number of reasons why your package may have been set to “Successfully Delivered”.
Often your item has not been lost or stolen, just delayed in delivery:
If you have not received your package within 48 hours after the “Successfully Delivered” status, let us know and we will file a trace with Canada Post which takes about 5-7 business days.
Each new member gets 200 points (after completing first purchase) for signing up. For each $1 you spend with us, you get one point. (This doesn’t include shipping costs or taxes). For every 20 points you accumulate, you earn a $1 discount which you can apply to any future orders with us.
Yes, when a new customer places an order through your referral link, you will receive 500 points ($25 value) and your referral will receive $25 off their order.
Please note that the referral points are not updated in your account until your referral’s order has been completed.
When viewing the items in your cart or completing the checkout process, there will be an option to redeem the available points towards your order. Please note that your reward points cannot be combined with any other coupons used with your order.